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Knowledge on the following systems:
Microsoft Windows 95, 98, Me, NT 4, 2000, XP and Vista Desktops
Microsoft Windows 2000 and 2003 Professional, Server, and Advanced Server
Novell NetWare 5.1, 6.0, 6.5, and Open Enterprise Server
Novell Zenworks for Desktops 3.2, 4.0.1, 6.5, and 7.0
Novell eDirectory 8.7 and 8.8
Novell GroupWise 5.5, 6.0, 6.5 and 7.0
Red Hat and SUSE Linux Enterprise Server
Red Hat, SUSE and Ubuntu Linux Desktop
Solaris 10 Server
XEN Virtualization on Linux
VMware Player, Server and Workstation
SyncSort Backup Express 2.3
Hewlett Packard SAN
Hewlett Packard Tape Library
Hewlett Packard Printer
3Com and Cisco Switch and Router
PC / Server technical repair capabilities